SOMETHING ON YOUR MIND?
Here are some frequently asked questions you may find helpful.
ARE YOU A MEMBER OF A RECOGNISED BODY?
Yes, we’re long-standing members of ESSA – the Event Supplier and Services Association, a trade body that represents suppliers of goods and services to the exhibition industry.
WHAT INFORMATION DO YOU NEED TO PROVIDE A QUOTE?
We need a detailed brief telling us everything you want to achieve as part of your event. If you need us to provide specific services or you have detailed requirements in mind, tell us.
It’s important for us to understand your brand, customer positioning, tone of voice and any particular themes you want to bring to life.
DO I NEED TO EMPLOY A DESIGN AGENCY TOO?
This won’t be necessary. We are adept at working with brands and their guidelines, and we produce everything you need for your event or exhibition.
Stand designs, artwork for backdrops and content (including interactive) can all be produced by our design team, providing a one-stop shop for all your requirements.
WHICH TYPE OF STAND IS BEST – MODULAR OR BESPOKE?
It depends entirely on your needs. If you plan to use your exhibition stand many times with similar branding, a modular design might be more practical and affordable.
If you’re attending a one-off or annual event, a custom stand may be a better investment. Whichever type of stand you choose, we can store it for you until its next outing.
DO I NEED TO BOOK THE SAME SIZE SPACE AT EVERY EVENT IN ORDER TO RE-USE MY STAND?
We like to think ahead, so we offer stock modular stands and furniture in a range of sizes to suit any venue.
Our experienced technical team can also customise your stand to make it adaptable in different spaces, which is a wise use of your budget.
DO YOU ONLY WORK WITHIN THE UK?
No, we’re based in the UK but we regularly work in Europe and all over the world.
We also have trusted partners in the Middle East, Asia and the US who help us manufacture and install in those markets. This minimises our carbon footprint and saves you money.
HOW CAN I MAKE INTERNATIONAL EXHIBITIONS COST-EFFECTIVE?
We take a holistic approach with international exhibitors, ensuring that the finished product can be dismantled and shipped easily.
If international shipping is too expensive, we can design in a way that is easy to replicate locally, so you can exhibit in multiple locations affordably.
DO I HAVE TO LIAISE WITH THE VENUE?
Once our designs and costs have been approved, we take care of everything.
We liaise with the organisers, submit the health and safety paperwork and secure approval from the organiser and venue. We also deal with orders for amenities like electricity and wi-fi.
WHAT LEVEL OF SERVICE CAN I EXPECT?
We’re proud of our outstanding customer service, and we’d like you to see us as an extension of your team. Our staff are here to ensure your complete satisfaction.
We’re happy to discuss specific service level agreements if you require.
WHAT HAPPENS TO MY STAND/PROPS AFTER OR BETWEEN SHOWS?
We have plenty of room to store stands, furniture and fittings until you need them again.
If there are any single-use items, we break them down and send them to be recycled.